Tracking

Shipment Tracking Requirements

All shipments must be updated with valid tracking information. Inaccurate, missing, or incomplete tracking may result in non-payment for the sale and could trigger a refund to the buyer. Please ensure tracking is accurate and promptly updated to avoid disruption to your account or payments.

How do I upload order tracking information?

Sellers can upload tracking information through our website or through order confirmation files. To upload tracking information via our website:

• Login to your Valore Sell account.
• Click ‘Upload Tracking’.
• Select the appropriate order.
• Select the appropriate shipping carrier.
• Enter the tracking number.
• Select the appropriate order(s) by clicking the check box to the right of the order.
• Click ‘Upload Tracking’ at the bottom of the page.

To learn how to upload tracking information via our automated FTP processing, please read our Seller Automation Manual.